1. Introduction
Welcome to Game Arena! Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our app, available on Google Play Store and Apple App Store.
By downloading, installing, or using Game Arena, you agree to the practices described in this Privacy Policy.
2. Information We Collect
a. Information You Provide Directly
- Account Information: Username, email address, and password when you create an account.
- Profile Information: Optional profile photo, bio, and preferences.
- Game Room Data: Team names, stream links, and other information you submit when creating or joining private game rooms.
- Support Requests: Any messages or attachments sent to our support team.
b. Information Collected Automatically
- Device Information: Device model, operating system, app version, and unique device identifiers.
- Usage Data: Features used, match predictions, coins earned/spent, and in-app activities.
- Log Data: IP address, access times, and crash reports.
c. Information from Third Parties
- We may receive data from streaming platforms, payment processors, or authentication providers (e.g., Google or Apple Sign-In).
3. How We Use Your Information
- Operate and maintain the Game Arena app.
- Process in-app coin transactions and purchases.
- Enable you to join, create, and participate in game rooms.
- Provide customer support and resolve issues.
- Improve app performance, security, and features.
- Send you service updates, promotions, and relevant notifications (you can opt out).
4. Sharing of Information
We will never sell your personal information. However, we may share your data:
- With Service Providers: For hosting, analytics, customer support, and payment processing.
- For Legal Compliance: If required by law or to protect our rights.
- During Business Transfers: If our business is sold, merged, or acquired.
5. Coins and In-App Purchases
Coins are virtual currency used inside the app. They have no real-world monetary value, cannot be exchanged for real money, and are non-refundable except where required by law.
6. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no system is 100% secure, and you use the app at your own risk.
7. Your Rights
Depending on your location, you may have rights to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request data portability.
You can contact us at info@gamearenaapp.com for any privacy-related requests.
8. Children’s Privacy
Game Arena is not intended for users under the age of 13 (or the minimum age in your country). We do not knowingly collect information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted within the app with a revised “Effective Date.”
10. Contact Us
For questions or concerns regarding this Privacy Policy, email us at: info@gamearenaapp.com